Chesterfield Royal Hospital
"The service that we receive from Berendsen is very professional and the microfibre mop solution is proving to be highly effective for the hospital, where standards of cleanliness are of the upmost importance. It's also having a positive effect on our budgets - by renting the mops and associated hardware from Berendsen instead of purchasing our own disposable mops, the hospital is making annual savings of £65,000 ." Justin Wyatt RN, Facilities Clinical Assurance Matron, Chesterfield Royal Hospital NHS Foundation Trust12 Feb 2016
With a critical need to uphold high standards of hygiene on ward floors, Chesterfield Royal Hospital chose a complete, cost-effective microfibre mop solution, including rental and laundering, from textile services provider Berendsen.
Based in the county of Derbyshire and serving a population of well over 400,000, Chesterfield Royal Hospital provides a full range of acute medical services. This includes, among a broad range of speciality services, 24-hour accident & emergency care and specialist children's services. Upholding consistently high standards of room hygiene across the 19 wards in the hospital is vital for infection control and maintaining clean floors is critical to achieving this.
The hospital had previously purchased and used disposable mops but believed that microfibre mops could deliver a more effective, lower cost cleaning performance. Having gained traction across the healthcare sector, microfibre products have been endorsed by the Government, which has publicly recognised the fabric's capacity to remove bacteria from a variety of hospital surfaces more efficiently than traditional cloths. Microfibre mops are also more economical, with studies suggesting that conventional mops cost up to three times as much as microfibre options, over the product's lifetime.
Although microfibre fabric has a high pedigree, it is completely ineffective as a flooring cleaning product for hospitals without a supply of associated hardware, including handles and ergonomically designed trolleys. All of which, if purchased can drive up costs.
The hospital recognised the benefits of entering into a rental agreement with a healthcare proficient textile and laundry services provider – a remit that Berendsen was able to satisfy thanks to its advanced healthcare laundering facilities and considerable knowledge of and experience within the sector. As a long established, large scale supplier, Berendsen was also able to provide peace of mind for service delivery and contingency as it has the back-up support of additional laundry facilities nationwide. In addition, Berendsen exceeded the hospital's expectations for high levels of infection control. As well as ensuring immediate compliance with CFPP 01:04 ‘Best Practice', all of Berendsen's healthcare facilities are certified to BS EN 14065 laundry processed textiles bio-contamination control system.
Once appointed, Berendsen surveyed every ward in the hospital to identify the exact volumes required, working closely with the hospital's domestic, contract management and infection control teams to ensure all needs were met.
In addition to fulfilling the requirement of providing microfibre mop heads, Berendsen was able to supply the associated hardware, including handles and trolleys, to the hospital's specified requirements, in one inclusive rental agreement. For the hospital, this provided benefits in the form of both reduced hassle and costs – an annual saving of £65,000 has been achieved by the hospital switching from purchasing disposable mops to using rented microfibre mops and hardware from Berendsen.
As well as providing the products, Berendsen's services included design and implementation of a detailed collection and delivery process to ensure high levels of infection control and best practice within the hospital. This involved at its most basic level, the washing of the microfibre mop heads in colour-specified net bags, which are sealed at the hospital and unopened until they are returned clean and decontaminated. It also included specific actions throughout the entire process, including transportation, stock reconciliation and laundering. Hospital staff were provided with comprehensive training in the new system as well as guidance documentation and the additional benefit of Berendsen's online support tool, Berendsen Connect.
- Time saved in using microfibre mops to clean floors can be redirected towards more frequent cleaning of high risk touch points such as door handles and counter tops.
- £65,000 annual savings achieved by the hospital, by switching from purchased disposable mops to rented microfibre mops and hardware from Berendsen.
- Microfibre mops when used with regular tap water can remove up to 99% of bacteria from mooth surfaces in contrast to just 30% when traditional wet mops are used.
- Microfibre is incredibly absorbent and fast drying.
- Microfibre textiles are environmentally friendly cleaning products, requiring no soap or chemicals of any kind.
- Partnering with Berendsen ensures compliance with CFPP 01:04 ‘Best Practice' and certification to BS EN 14065.
- Assurance of contingency thanks to Berendsen's network of servicing sites.
"Our mission is to provide leading services to our customers to help them to focus on what they do best, without unnecessary costs or stress. Whether it's facilitating the use of the latest, innovative textile products, such as the microfibre mops used at Chesterfield Royal Hospital, or ensuring robust procedures and training for best practice infection control, we're proud to be at the forefront of providing highly effective and efficient laundry services to the healthcare sector."
Paul Swift, Business Development Manager, Berendsen