Whatever your business needs, we can add what's missing to your business. We're on hand to deliver advice, insight and sound solutions.
We bring to your business:
Understanding - Before we begin working with you, we undertake the necessary research to enable us to recommend the best solution for your business.
Service - Customer experience is of upmost importance to us so we guarantee the highest level of service.
Commitment - We work with you in partnership – playing an integral role within your business.
Quality -All of our products have been designed with the highest level of quality and functionality in mind.
Cost effectiveness - As well as providing you with a service that's second to none, we work with you to put together a package that will save you time and more importantly, money.
Investment and innovation
At Berendsen we are committed to delivering excellence for our customers, our suppliers, our shareholders and our employees. To deliver that excellence we have to invest and innovate.
We invest in new plant, equipment and training to ensure we continue to meet exacting environmental targets and exceed the needs of all our customers. We innovate in both systems and processes to make sure we add value, lead the competition, and maintain the growth of our company.
Our parent company, Berendsen plc, is one of Europe's key support services organisations, with a turnover approaching £1 billion. That gives us the strength to take a longer view in funding, shaping and developing all aspects of our business.
That in turn ensures that all our customers get a better service – and not just today, but tomorrow and into the future.
Our environmental commitment
Laundering takes water and energy. Our 60,000 customers right across the UK expect us to deliver and collect on time, day in day out. Our 60 sites operate continually, making certain that we clean and process to the highest standards. We recognise that all this has an impact on our environment. That's why we are committed to reducing this at every stage.
The major achievements we have made since 2006 have been recognised by The Carbon Trust. We were one of the first UK companies to have achieved the Carbon Trust Standard Certificate. We have invested more than £4 million in energy saving measures in recent years. This, plus other projects, have reduced our carbon footprint by 5.8% and cut our water usage by 60.4%. That's 1.6 million cubic metres saved every year – the equivalent of 640 Olympic size swimming pools. Our annual carbon saving is 32,645 tonnes.
This all this makes excellent business sense too, but above all we continue to do all we can to minimise the impact our business has on the wider environment.
Corporate and social responsibility
As a company Berendsen is committed to being a good employer, a good business partner, and a good neighbour to the communities where we operate. To achieve this as a group we have identified several core goals:
• Keeping our workplaces safe and healthy
• The continued improvement of our environmental performance
• The valuing of diversity
• Maintaining the integrity of the supply chain
• Reducing noise and pollution
By achieving the highest standards in all these areas we will continue to be a well governed, safe, environmentally aware company, engaging positively with our stakeholders, including our customers, employees, communities and suppliers.
We invest in our people, our management and systems, and in maintaining the highest quality standards. As such we ensure that we achieve all the recognised and relevant certifications. These are a visible symbol of that investment and of our commitment to quality and accountability. They show we take our responsibilities as an employer and supplier seriously.
From our membership of the Textile Services Association (TSA) to our Carbon Trust Standard Certificate and all the specific processing and quality certifications we hold, these independently assessed measures visibly demonstrate our intention to maintain our position as the industry leading provider of textile services.