12 Feb 2016

NHS Trusts

NHS Trusts

We're proud of our record as a leading supplier to the NHS. But don't just take our word for it – here's what some of our customers have to say about Berendsen's services.

12 Feb 2016
"Could you pass on my personal thanks to the Berendsen driver who was very patient and supportive in assisting us with our delivery this morning following the incident [a delivery lorry rolled down a hill and crashed, blocking the hospital's access road]. Nothing was too much trouble for him and he went to great lengths to accommodate us in a very difficult situation."
Senior Services Manager, Sodexo, University Hospital of South Manchester
 
"Flash flooding after heavy rain meant that we urgently needed additional  linen at the hospital. We called Berendsen and they assisted us immediately, delivering all the extra linen we asked for that same evening along with our usual order. The help was truly appreciated."
Accommodation & Patient Services Manager, South Tyneside Foundation NHS Trust
 
"The Berendsen team successfully managed a complex transition from in-house to an outsourced laundry service. Their experience, coupled with a detailed project plan agreed with our team, reassured us that the change would be smooth.  In particular their close communication with Trust staff on every ward made sure that there was no confusion as the new service started. We are delighted with the way the switch has been achieved and feedback from our staff has been very positive."
Executive Director of Planning, Performance, Estates and Facilities, Calderdale and Huddersfield NHS Foundation Trust
 
"Berendsen has been a proactive and responsive partner to the Trust. We recently set out to formalise our procedures regarding linen and Berendsen has supported us fully in developing the procedure, preparing communication materials and helping us to disseminate all the relevant information to staff across the Trust."
Divisional Manager Facilities at University Hospitals, Morecambe Bay NHS Trust
 
"Berendsen provided us with fantastic support and commitment when mobilising the contract. They were proactive and Berendsen's senior management took hands-on ownership of the process, delivering a very smooth transition of supply."
Deputy Director of Facilities, North Bristol NHS Trust
 
"Berendsen Services staff fully supported the Trust during the roll out and implementation stage without any problems arising."
Facilities Manager, Warrington and Halton Hospitals NHS Foundation Trust
 
"Berendsen provided excellent support during the move and we were able to depend on them completely to get the job done. Their teams were professional and efficient, and helped us to complete a complex move with no patient disruption at all."
University Hospitals Birmingham NHS Foundation Trust
 
"With the introduction of the new customer portal the management of the contract has vastly improved."
Facilities Manager, NHS North Lancashire
 
"The implementation of fitted sheets has improved patient experience, reduced staff time making the beds, reduced costs on the laundry budget and addressed carbon footprint requirements. I would therefore fully recommend the use of fitted sheets at other hospitals."
Facilities Manager, Warrington and Halton Hospitals NHS Foundation Trust
We're proud of our record as a leading supplier to the NHS. But don't just take our word for it – here's what some of our customers have to say about Berendsen's services.
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